The golden rule when engaging clients is that you should never, ever commence providing a service until you have your Client Service Agreement signed... no matter how urgent the need is for you to begin!

And that’s why we’ve teamed up with an Australian lawyer and come up with this easy to use Client Service Agreement that’s relevant for VAs and the Virtual Industry as a whole.

And to help you understand the agreement, and how to correctly use it within your Virtual Business, we have included a video recorded by VA Institute’s Australian lawyer – Michelle Snape – to guide you through the different elements in an easy-to-understand fashion.